Of course! As soon as we receive the package in our workshop, we will proceed to the full refund.

You will receive the amount in the same way you made your purchase, through a refund processed by PayPal, a refund on your credit card or by bank transfer.

You can also request a refund on a gift card :).

Of course! You can return your order, exchange it for another product, exchange it for a gift card or ask for a full refund.

You have 30 days to decide! (from the day you receive your order).

AVAILABLE UNITS are ready for immediate shipment and you can choose between express shipping in 24-48h or standard or free shipping in 3-5 days. You can check availability on the product page, above the purchase buttons.

IMPORTANT PRE-ORDER: If your bienhecha is available with PRE-ORDER purchase you will always see the shipping date on the checkout button or below.

Keep in mind that we are a small and artisan workshop and sometimes it can take a few days more, but also a few days less!

The date is approximate (if you have any doubts, please contact us before ordering)

And of course:  if we don't keep our promise, you will get your money back.

Yes! We ship worldwide. Shipping is FREE throughout the EU

You can also return your purchase free of charge for 30 days (EU).

Yes! You can finance with Klarna, it's very easy and 100% secure!

You'll find the option on the payment screen.

No, they do not have an expiration date

Yes, all bags include a strap or drawstring, even the minis!

No! Our recycled leather comes from all the cowhide scrap that will no longer be used or burned. That's why we are giving it a second chance and taking advantage of a resource that, if not used, would be disposed of in a very polluting way.

Plastic free!